Privacy Policy - SohailCode
What this means for you
- 1We collect only data necessary for the educational service — and we never sell personal data.
- 2Our AI assistant is restricted: it cannot collect contact info, give medical/legal advice, or store memory outside the educational context.
- 3Parents and guardians can access, correct, or delete their child's data at any time by contacting us.
SohailCode ("we", "our", "us") is committed to protecting the privacy and personal data of parents, guardians, and children who use our platform, website, and AI-powered educational services.
This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the Saudi Personal Data Protection Law (PDPL) and international best practices for children's education platforms.
1. Who This Policy Applies To
This policy applies to:
- Parents and legal guardians
- Students aged 7–16
- Visitors to our website
- Users of our AI teacher assistant and learning tools
Children may only use our services with parental consent.
2. Information We Collect
A. Parent / Guardian Information
- Full name
- Email address
- Phone number
- Payment details (if applicable)
- Communication preferences
B. Child Information (Minimum Necessary)
- First name or nickname
- Age or age range
- Grade / learning level
- Course progress and performance
- Interaction data with lessons and AI assistant
We do NOT intentionally collect:
- • National ID numbers
- • Home addresses
- • Precise location data
- • Biometric or sensitive personal data
3. AI Assistant & Chat Data
Our platform includes an AI-powered teacher assistant designed to support learning.
Chat interactions may be processed to:
- Answer questions
- Adapt explanations to the student's level
- Improve teaching quality
AI is not allowed to:
- • Request personal contact information
- • Give medical, legal, or unsafe advice
- • Store memory outside the educational context
4. How We Use Personal Data
We use personal data to:
- Deliver educational services
- Personalize learning experiences
- Track progress and achievements
- Communicate with parents
- Generate reports and feedback
- Maintain platform safety and integrity
- Comply with legal obligations
We do not sell personal data.
5. Legal Basis for Processing (PDPL)
We process personal data based on:
- Parental consent
- Performance of educational services
- Legal and regulatory requirements
- Legitimate interest in improving learning outcomes and platform safety
6. Data Sharing & Third Parties
We may share limited data with:
- Cloud hosting providers
- Analytics and monitoring tools
- AI service providers (used strictly for processing requests)
All third parties:
- • Are contractually bound by confidentiality
- • Follow strong security standards
- • Are prohibited from using data for their own purposes
8. Data Storage & Security
We apply appropriate safeguards, including:
- Encrypted data storage
- Restricted staff access
- Secure APIs
- Regular system monitoring
Data is stored only as long as necessary for educational and legal purposes.
8. Children's Privacy & Parental Rights
Parents and guardians have the right to:
- Access their child's data
- Request correction or deletion
- Withdraw consent at any time
- Request a copy of stored data
- Object to certain processing activities
Requests can be made via:
support@codesaudi.online10. International Data Transfers
If data is processed outside Saudi Arabia:
- It is done only when necessary
- Adequate protection measures are applied
- In compliance with PDPL requirements
11. Data Retention
We retain personal data:
- While the account is active
- As required for educational records
- As required by law
Data is securely deleted when no longer needed.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last Updated" date.
support@codesaudi.online