Support Center

We're here to help! Get in touch with our support team for any questions or assistance.

Email Support

Send us an email and we'll get back to you as soon as possible.

support@codesaudi.online

Phone Support

Call us during business hours for immediate assistance.

+966560529202

Business Hours

Sunday - Thursday9:00 AM - 6:00 PM (Saudi Arabia Time)
FridayClosed
Saturday10:00 AM - 4:00 PM (Saudi Arabia Time)

Additional Information

Response Time

We typically respond to emails within 24-48 hours during business days. For urgent matters, please call us directly.

What to Include in Your Support Request

  • Your account email and phone number
  • A clear description of the issue
  • Steps you've already tried to resolve it
  • Screenshots if applicable

Website

Visit our website for more information: codesaudi.online

Frequently Asked Questions

How do I reset my password?

You can reset your password by clicking on Forgot Password on the login page, or contact our support team for assistance via support@codesaudi.online.

How do I update my child's information?

You can update your child's information through your Parent Dashboard. If you need help, contact us via support@codesaudi.online.
You can also update your account details from Settings.

What should I do if I'm having technical issues?

Please contact our support team with details about the issue, including any error messages and the device/browser you're using.
You can email support@codesaudi.online .
If it's urgent, call +966560529202.

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