Support Center

We're here to help! Get in touch with our support team for any questions or assistance.

Business Hours

Sunday - Thursday9:00 AM - 6:00 PM (Saudi Arabia Time)
FridayClosed
Saturday10:00 AM - 4:00 PM (Saudi Arabia Time)

Additional Information

Response Time

We typically respond to emails within 24-48 hours during business days. For urgent matters, please call us directly.

What to Include in Your Support Request

  • Your account email and phone number
  • A clear description of the issue
  • Steps you've already tried to resolve it
  • Screenshots if applicable

Website

Visit our website for more information: codesaudi.online

Frequently Asked Questions

How do I reset my password?

You can reset your password by clicking on Forgot Password on the login page, or contact our support team for assistance via support@codesaudi.online.

How do I update my child's information?

You can update your child's information through your Parent Dashboard. If you need help, contact us via support@codesaudi.online.
You can also update your account details from Settings.

What should I do if I'm having technical issues?

Please contact our support team with details about the issue, including any error messages and the device/browser you're using.
You can email support@codesaudi.online.

Talk to the CodeSaudi team

The CodeSaudi team is here for you

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